New Partnership for Better Service

22.04.2003

ITT PRO Services and Geiger Pump and Equipment have established a partnership to meet the customers’ needs in the areas of service, repairs and maintenance. This partnership provides increased customer service and repair capabilities to support plant requirements in keeping reliability up and downtime minimized.

Geiger Pump and Equipment and their Smith-Koch company will promote ITT PRO Services located in the Philadelphia area for the Mid-Atlantic market.

ITT PRO Services Philadelphia and Geiger Pump / Smith-Koch together provide a bigger footprint and an expanded capability to meet industrial equipment customer needs by offering the following:

  • Extended equipment life
  • Full service capabilities
  • Reduced maintenance cost
  • Engineered upgrades
  • Reduced parts cost
  • Equipment and system audits
  • Technical support
  • Asset management and utilization
  • Improved quality of repairs
  • Local inventory
  • Reduced turnaround time
  • 24 / 7 / 365 Support

This new partnership provides customers with the added repair capabilities for equipment such as large horizontal pumps, large API pumps, split case pumps, large barrel pumps, large vertical turbines, compressor cylinders, rod and pistons, valves, gearboxes and blowers.

This PRO Partnership sets up Geiger Pump / Smith-Koch as the primary contact on all service and repairs for the repair and maintenance in the Mid-Atlantic region. All billing and documentation will be handled through Geiger Pump / Smith-Koch.

Source: ITT Inc.

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