24.09.2024 -
British Water’s annual UK Water Company Performance Survey asks contractors, consultants and suppliers to rate their clients’ performance in 12 areas, including professionalism, contractual approach and communication. For the third year running, innovation continues to be the lowest scoring area – at a time when there are widespread calls for water companies to find new ways of working to address key challenges. The average score for innovation was 6.3, which has dropped from last year’s average score of 6.4 out of ten.
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