Dewatering and Sewage Pumps: How to Operate and Maintain Correctly

Since its foundation exactly one hundred years ago, the Japanese pump manufacturer with its EU headquarters in Düsseldorf, Germany, has made a name for itself in the industry - not only through the quality of its products, but also through its commitment to its customers. The idea of creating a collection of films on the correct operation and maintenance of water pumps was born five years ago.

“We want to provide users with the knowledge they need to operate their pumps correctly, profitably and safely”, explains Managing Director Daniel Weippert. The videos are designed to cover all topics and answer questions in an understandable and professional manner.

The series therefore covers a wide range of topics such as setup, maintenance, troubleshooting and safety. Each video is presented by one or more experts and includes step-by-step instructions and useful tips that have been tested in the field.

For example, one of the most viewed clips explains the basic steps to extend the life of a pump. Another popular video shows how to retrofit a level switch. The hundredth film is about seals, one of the most important topics when it comes to water pumps.

The films, ranging in length from one minute to one hour, are informative. They have been well received by users and industry experts and have already been viewed thousands of times. “The videos support our work considerably”, they say. A valuable resource.

Tsurumi plans to continuously expand and update the series in order to keep pace with the latest developments and requirements. Exciting topics such as IoT technologies in pump systems (Tsurumi has developed the open Connect system for this purpose, which also integrates third-party devices) are already being planned. Weippert: “Our success is based on the success of our customers. By providing them with all the knowledge, we create a win-win situation.” The company is proud of what it has achieved and is looking forward to the next 100 videos.

With this initiative, Tsurumi is doing nothing less than moving the industry forward and demonstrating how vendors can effectively support customers with today´s tools - wherever they are in the world.