South East Water Selects Samotics to Optimize Asset Performance and Energy Efficiency

The remote, hard-to-reach and often submerged locations of critical assets within drinking water treatment present a significant challenge for organizations looking to adopt a proactive maintenance approach. South East Water needed a solution to overcome this, especially for its fleet of borehole pumps which are partially submerged and difficult to regularly lift and monitor. SAM4 answers this need by monitoring and reporting on asset performance and efficiency without needing to install sensors on, or even near, submerged assets.

“South East Water, like a lot of water companies, is trying to reduce the reactive nature of maintenance in favor of a more planned and predictive approach. We selected Samotics’ SAM4 technology as it’s very easy to install with minimal downtime,” said Zoe Swan, Business Information Systems Project Manager at South East Water. “It can be quickly installed onto our remote sites even when communication is an issue. Plus, it can be fitted to submersible assets without the need of costly removal of these assets out of tanks or boreholes.”

Samotics’ SAM4 technology achieves this with a technique called electrical signature analysis. It analyzes the current and voltage signals of electric-driven equipment such as motors and pumps to detect over 90% of developing mechanical and electrical faults up to five months in advance. The system’s sensors install in the motor control cabinet, rather than on the pump itself, enabling reliable and remote capture of high-quality performance and efficiency data.

South East Water will also deploy Samotics’ SAM4 Energy solution to deliver detailed performance and efficiency insights to identify where energy consumption, cost and efficiency losses are largest and implement data-driven recommendations across monitored assets. This analysis will help South East Water to identify the assets with the highest energy savings potential and optimize its operations accordingly. This data-driven approach could reduce energy waste by up to 15% and help the water company achieve its ambitious target of net zero carbon emissions by 2030.

Zoe Swan, Business Information Systems Project Manager at South East Water added: “Since it went live, the SAM4 dashboard has provided us with a lot of useful information. For example, it has already picked out a number of our larger assets that have a very high potential of operational savings, which in our current climate is another positive.”

Jasper Hoogeweegen, CEO at Samotics said: “Samotics’ technology is being adopted by a growing number of major players in the water industry, showcasing clear and tangible results and helping to deliver successful proactive maintenance strategies. We look forward to collaborating with South East Water to help future-proof its operations and deliver an efficient, safe and reliable service to its customers.”

SAM4 will monitor the performance and energy efficiency of dozens of critical assets, including intermediate pumps, borehole pumps and boosters, spread over five locations in the region.