ProVac reaches its 25-year milestone in the Irish vacuum equipment market

Deep vacuum knowledge, reliable vacuum solutions, exceptional service
The ProVac name is synonymous with vacuum expertise, exceptional customer service and trusted vacuum solutions. While the core business involves the sales and service of vacuum pumps and related equipment, the company is differentiated in the market by its capability to design and specify customised solutions for customers in performance-critical process industries, including pharmaceutical, medical devices, and semiconductor.

Further strengthening the market position of the Leybold brand
Ian Dorman, General Manager, sees the company on a very good path. "Since the acquisition by Atlas Copco, ProVac is able to serve its customers even better, and further strengthen the market presence of the Leybold brand across Ireland. Being part of the Leybold EMEA North Customer Centre, allows the regional ProVac team to deliver local support, backed by Leybold’s global product and application network when needed. We are committed to selling and servicing Leybold products in the Irish market and see great potential for the future.”

Unique service and support
Quality and customer proximity have always been a tradition at ProVac. Each factory-trained service engineer is qualified to handle the maintenance and repair of virtually any brand and model of vacuum pump. “We have service options available for all customers challenges and budgets,” said John Whelan, Service Manager. “Whether annual preventative maintenance contracts, or rapid response support, our skilled service team are on hand to keep customers up and running, and downtime to a minimum.”

Passionate people with a growth mindset
As a local employer we want to attract, develop and retain motivated and resourceful people, and encourage diversity in all forms. “Although the ProVac celebrates the 25-year business milestone, we are only beginning our people journey,” said Sarah Cogswell, HR Manager. “Our mission is to promote a culture of lifelong learning, continuous feedback and self-development to enable people’s full potential. All employees have a ‘mission’, which includes performance and development goals, and take part in our Performance Enablement cycle. We’re also passionate about encouraging diversity at every level of the business, and nurture an inclusive environment, where everyone has a sense of belonging.”

Founder sees ProVac on the right track
James Delaney, who founded the company in 1997, along with Helen Delany who has since retired, sees exciting times ahead and great opportunities for both customers and employees. “ProVac has always felt like a family business, with a strong culture of innovation in vacuum and commitment to our customers,” said James. “Since joining Leybold in December we have been able to further build on our in-house technical expertise by expanding our team, and we’re now introducing common processes, services and tools which make us more efficient and effective. 25 years is a huge milestone which I’m look forward to celebrating over the coming months, with both the team and customers, as we begin the next chapter of the ProVac story.”