KMT Waterjet Systems Expands Service Team

So far, the customers in these regions have been supported from the main office in Bad Nauheim, Hesse – the new service technicians will serve the areas Northern Germany/Netherlands/Luxemburg and Southern Germany/Austria/Switzerland from their local home office. Of course, this results in shorter travel distances and thus quicker response times.

Regular maintenance and quick response times of service technicians in case of a necessary repair increase the uptime and thus the efficiency of a high pressure pump for waterjet cutting machines. To be able to offer their customers the best possible support for both maintenance and repair, KMT maintains an extensive international network of service offices. For the sales area which has up to now been supported by the main office in Bad Nauheim, KMT has now employed two new service technicians. These serve their customers from local offices in Southern and Northern Germany.

On 1 September, 2013, Manuel Gräf and Patrick Jakobus took up their employment in the service team of KMT. After a thorough training in the head office in Bad Nauheim, the new technicians are now starting to serve their respective areas of responsibility offering qualified and quick local service. From his office in Augsburg, Bavaria, Gräf is responsible for the area Southern Germany/Austria/Switzerland. Jakobus’ home base is his office in Gladbeck, North Rhine-Westphalia, from where he serves the area Northern Germany/Netherlands/Luxemburg. Of course, Gräf and Jakobus get comprehensive support by the experienced service technicians in the company headquarters.