Valmet Strengthens Customer Support for Mining Industry with a new Flow Control Service Center in Chile

03.06.2022
Valmet is strengthening its flow control solutions related service capabilities by opening a new service center in Antofagasta, Chile. The new service center improves the availability of mission-critical flow control solutions and services to Valmet’s customers in the area and further expands the offering to the mining and metals industry.
Valmet Strengthens Customer Support for Mining Industry with a new Flow Control Service Center in Chile

The Antofagasta service center starts its operations in May 2022. The new service center will handle the full scope of flow control services, including e.g. equipment replacements and maintenance. Valmet has 40 flow control service centers close to customer operations globally. (Image source: Valmet Oyi)

Valmet entered into the flow control business in April 2022, when the industrial flow control company Neles was merged into Valmet. Neles is now a Flow Control business line in Valmet.

“Antofagasta complements our global network of service centers. We will provide our customers with strong operational support and leading application knowledge to help them meet their continuously intensifying productivity, safety, and sustainability targets,” says Sami Nousiainen, Head of MRO and Services business at Valmet’s Flow Control business line.

The new service center will handle the full scope of flow control services, including replacements and maintenance of valves, pumps, and third-party equipment. It will enable agile delivery of critical spare and wear parts as well as digital tools and expert services for the entire product and plant life cycle. The service center also serves as a customer training facility.

“Over the years, we’ve systematically expanded our flow control installed base and solution offering for the mining and metals industry in the region. The new facility allows us to better respond to the growing demand for customer support as well as drive our expansion in minerals processing. From Antofagasta, our service teams will be close to customer operations in Chile and in Peru,” adds Fabio Maia, Head of the South & Central America Area at Valmet’s Flow Control business line.

Source: Valmet Oyj

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