Successful Continuation of the Spaix User Conference

Due to the modified concept, the second edition of the user conference around the Spaix software solutions provided participants not only user-related presentations but also practical workshops. The latter gave attention to special application cases in the program and offered the possibility to clarify upcoming questions directly with the VSX support staff. The event focused on the recently launched pump selection program Spaix 4 Pumps and gave participants and prospective customers a detailed overview about functionality and usability.

Again, experienced Spaix users as well as prospective customers had accepted the invitation. Thus, the platform could be intensively used for the exchange of experiences regarding the handling of the Spaix 4 program. The time after the single sessions and breaks was used for detailed discussions, in which the VSX software engineers, employees of the support department and the management answered questions of the attendees. Registrations from six different countries could be recorded.

Moreover, two guest speakers from the pump industry could be won, who presented practical application scenarios of the Spaix 4 software. Mr. Peter Bonn from Sulzer Pump Solutions Germany GmbH spoke about the evaluation of variable frequency drives under different operating conditions with the help of specific energy in Spaix. He could give participants an insight to a very important topic which is currently confronted with changed business conditions due to the new EU regulations. Mr. Friedrich Pauli from Sterling SIHI GmbH gave an understanding of his experiences with the integration of Spaix 4 Pumps in a complex online solution. This might have given participants interesting impulses for an implementation or optimization of their own software solution. Both lectures got great feedback from the auditory.

With Spaix 4 VSX is expanding its multi-platform concept by native applications for mobile devices. Due to this concept users get the possibility to access a unique database via different devices corresponding to a certain situation and infrastructure. Reason enough to focus the interaction of the platforms Web and Mobile in a single lecture. The combination of both platforms enables customers to share projects easier and even faster which improves the interaction of external and internal workers in terms of quickness and quality. Another speech gave attention to the data management and - based on that - the reproduction of business processes in Spaix 4. Closely linked to this topic was the lecture about user registration and management which was significantly enlarged in the web version of Spaix 4. It now offers users a lot of new possibilities. Another lecture was focusing on practical aspects for the reflection of special pump selection topics in the new Spaix selection program.

New to the conference program were practical workshops in which participants got the opportunity to see application cases directly in the program, to reenact them and to discuss it with the VSX support employees. Especially the presentation of different options to import performance curves got positive feedback from the participants.

The supporting program was arranged the evening before and included a tasting of Saxon wines within one of the oldest wine-growing districts of the region followed by the conference dinner. Both participants and organizers spend the evening in a pleasant atmosphere and looked forward to the conference.

“During and after the conference we again got a lot of praise for organization and realization, but also suggestions for future events. We are very pleased about the interest of our clients and prospective customers, especially about the inspiring discussions. On the one hand they enable the direct dialogue with our target group. On the other hand these conversations provide an essential basis for the further optimization of our software solutions. The created platform for the exchange of experiences between users as well as between practiced and potential users is important for both parties and was well received again. Moreover, the conference enabled and intensified the personal contact between attendees and VSX employees. Again a very felicitous event which creates already today desire for the continuation” resumes Jens-Uwe Vogel, Managing Director of VSX – Vogel Software.

Impressions and voices of the conference:

“Thank you for sharing your expertise and knowledge at the Spaix User Conference 2014. We appreciate your thoughtfulness in crafting the presentation and thoroughness in delivering helpful advice. We also appreciate your approachability and willingness to speak with us before and after your talks. We have heard a lot of great feedback from attendants who now feel much more prepared to embark on projects of our own.”

Paolo Massimilla, Zenit Italia Srl

“The conference has also contributed to establish new contacts between pump manufacturers and pump users like us. Based on the SPAIX system we will be able to deepen this cooperation.”

Jens Nagelschmidt, ThyssenKrupp Industrial Solutions AG