impeller.net The Online Pump Magazine

17.07.2015

Crane Doubles the Size, Increases Capabilities of Baton Rouge Service Center

Crane has recently expanded their Baton Rouge Service Center to better support customers in the Gulf Coast region. The enhanced facility, with new equipment and double the square footage of the previous building, is designed to accommodate larger products, higher capacity, and increased inventory of Xomox, Krombach, and WTA products.

“The gulf coast has one of the largest installed bases of valves in the US,” said Brett East, Service Center Manager. “The new service center enables us to react immediately to our customers’ needs; we can ship new products and parts as well as perform modifications in a few hours when needed.”

To serve customers in the gulf region, the expanded service center will offer:

  • 24/7 service and technical support, including machining, welding, valve testing, special paint requirements and sandblasting capabilities, as well as aftermarket service and warranty work.
  • Same day shipping of a large inventory of WTA, Krombach and Xomox lined products, sleeved plug valves, hydrofluoric acid valves, jacketed valves, actuators and gears, among others
  • A clean room for cleaning CL2 and O2 valves and rapid turnarounds to reduce downtime when a large number of valves are needed
In addition to providing on-demand technical support, the Service Center hosts in-house lunch and learn events and training seminars for distributers and end users.

Source: Crane Co.

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