RES Wins South West Water Contract


Rotary Equipment Services Ltd (RES), a wholly owned subsidiary of KSB, has won a high profile contract for South West Water. The company will undertake all aspects of the sewage pumping station operation and maintenance contract within the Devon area.

The contract is being co-ordinated and managed from the company’s offices and workshop located in Sowton, Exeter.

The contract commenced in 2003 summer and includes the management of approximately 450 pumping stations throughout the region. Through this, RES is responsible for delivering the mechanical and electrical work with KSB management providing cover around the clock.

The project’s efficiency is aided by a number of initiatives from KSB - QFM software developed for managing maintenance contracts is used; all vehicles are linked to a tracker system for accountability at all times; and XDA palm tops are provided to all engineers for a paperless operation. KSB also runs a pump hire fleet, to minimise downtime, and operates a pump workshop in Exeter for central repairs.

The contract was awarded due to the group’s proven track record in successfully managing an equivalent contract for Welsh Water, which they have held since April 2000.

To celebrate the contract RES and KSB representatives held an informal open day at the offices based at Ulysses Park on the Sowton Industrial Estate, Exeter. Activities included useful training demonstrations on condition monitoring, and guests were also invited to take part in wine tasting and ‘guess the weight of the pump’ competitions.

The 4000 sq ft pump workshop is operated around the clock, and includes a pure pump repair both on and off site. A capital delivery programme, which includes design and build and mechanical and electrical installation, plus an energy management programme are also run from the Exeter office. The site also boasts a wide range of new pumps and spares stocks as well as one of the largest hire fleet of submersible pumps in the Southwest.

Alan Bell, marketing manager for KSB, said: “At KSB and RES we pride ourselves on satisfying customer expectations and strives for continuous improvement and this has helped us in developing the management aspect of our operation.

“Our success through the Welsh Water asset management, plus our innovation and available resource as one of the largest pump and valve manufacturers in the world has helped KSB and RES to winning this contract, and in which our Exeter office plays a pivotal role. I am certain that the management strategy we have in place for South West Water will prove equally successful.”

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