Knowledge Transfer for Operators and Maintenance Specialists
Getting to grips with one of the pump models. (Image source: Sulzer)
Sulzer has developed a flexible and dynamic range of courses that are tailored to suit the customer.
Learning more about important pieces of equipment, such as high energy pumps, is vital to improving the reliability and efficiency of these assets. As an original equipment manufacturer (OEM) and independent service provider, Sulzer dedicates a number of resources to training for customers that can be delivered across the globe.
For those operators that have extensive training requirements, courses can be arranged solely for their employees and focus on the equipment that they work with every day. Typically, these would cover pump fundamentals, best operating practices, maintenance and overhaul, potential upgrades and rerates.
Every training course can be tailored to suit each customer to focus on the products they are using or pump fundamentals and best practice, passing on knowledge that has been accumulated over many decades. This can include “hands-clean” training, where trainees can dismantle and reassemble precision-made, one-third scale models of different pump types, or true “hands-on” training with actual pumps in the Sulzer workshop.
Training seminars combine the expertise of the trainer with the knowledge and experiences of those attending. By sharing all of this knowledge, everyone involved will be able to take away new information that will help them in the future.
Open training sessions are also arranged, which take more of a seminar format and will include participants from different employers but with similar backgrounds and operational environments. The objective is to learn more about best practice and how to get the most out of the pumps that are in use in their operations, which helps to save money in the long run.
Courses were traditionally held either in dedicated training rooms within Sulzer facilities, or at a customer site anywhere in the world. With restrictions on travel and training in 2020, however, the training courses have been adapted to suit an on-line virtual environment. The online training varies from short live Webinars on Pump Essentials which are often delivered free to established customers, to dedicated online training which may be written around the specific operating instructions for a client’s pump system. Each part of the online training is limited to 2hrs and is punctuated with interactive sections and open discussions to keep the trainees engaged.
It is important the course retains a dynamic, flexible nature, and this is only possible by having a huge library of information and knowledge that can be accessed as required. While the course content is tailored to each customer, it can change, even during the course itself, to address issues that are raised by the trainees.
Companies can take advantage of the global network of Sulzer service centers by sending their trainees to a local Sulzer facility for training rather than using their own. This allows the classroom training to be reinforced with hands-on exercises using the Academy’s training pumps. Attendees therefore gain an insight into pump manufacturing and repair processes in the manufacturer’s workshop to underpin the classroom training on pump theory and operation.
Over the past two years, the training material delivered has undergone a major overhaul, and the static black and white slides full of text have been replaced with 3D graphics showing pump components in fine detail, animations showing the pump fluid flow, and even augmented reality tours of large pump skids.
The next online event will be on Tuesday January 12, 2021, at 8 a.m. (GMT) and will be a free training webinar entitled "Pump Essentials". Lasting about 90 minutes, the session will be held in English language and cover basics about pump types, hydraulic principles, system considerations and ways of avoiding cavitation damage.
Attendees will learn about the latest technology concerning pumps, auxiliaries, operation and maintenance directly from the manufacturer. They will get an insight into many of the design and operational principles that go into the specification and construction of centrifugal pumps. In addition, they will discover the fascinating field of pump hydraulics and gain experience on how to create a pump performance curve.
Source: Sulzer Ltd.