Bitzer launches an easy-to-use order system for heat exchangers and pressure vessels (HEXPV) that can be modified according to customer preferences.
Operators can now decide whether to buy standard products or products tailored to their specific requirements: As of 1 January, all horizontal liquid receivers and water-cooled condensers made by BITZER can be customised. Up to five features of the product can be moved from their standard position to a new one within a range pre-defined by Bitzer – from the refrigerant inlet and outlet connections to the welded support feet.
The possibility to change certain component details such as the position of the refrigerant connections, can in some cases be the only way to comply with specific dimensional and functional constraints. Andrea Serena, Product Manager Heat Exchangers and Pressure Vessels at Bitzer, summarises: “With our HEXPV customisation project, we meet our customers’ need for flexible product solutions. We started with horizontal liquid receivers and water-cooled condensers, and have other products to follow.”
Simple customisation management and short delivery times
Bitzer is expanding its product range for greater flexibility, giving operators the possibility to change the design of the products they have purchased without the addition of a long and complex order and delivery process. Operators just need to fill in their desired new dimensions on approval drawings available on the Bitzer website and in the updated version of the Bitzer selection software that will be available soon. Thanks to a simplified order process, they will receive a drawing indicating the customised dimensions together with their order confirmation. The delivery times of customised products are similar to those of standard ones.
Picture: Selected Bitzer heat exchangers and pressure vessels (here: water-cooled condenser) can be adapted to customer preferences (Image: Bitzer)